Privacy Policy

Privacy Policy for Elemental Wallets

Effective Date: 25th May 2024

1. Introduction

Welcome to www.elementalwallets.com (“Website”), operated by Elemental Wallets (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Website and purchase our products.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller is Elemental Wallets, located at [Your Business Address]. You can contact us at hello@elementalwallets.com.

3. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details or other payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data: Information about how you use our Website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders: Including managing payments, fees, and charges.
  • To manage our relationship with you: This includes notifying you about changes to our terms or privacy policy, providing customer support, and managing your inquiries.
  • To improve our Website and services: We use data analytics to improve our Website, products, marketing, customer relationships, and experiences.
  • To send marketing communications: We may send you information about our products and promotions that may interest you, provided you have given your consent.
  • To comply with legal obligations: Processing data where necessary to comply with laws and regulations.

5. Data Storage and Retention

We store your personal data securely on our servers and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers: We may share your data with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.
  • Legal obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request correction of any inaccurate or incomplete data.
  • Right to erasure: You can request deletion of your personal data when it is no longer necessary for the purposes it was collected for.
  • Right to restrict processing: You can request us to restrict the processing of your personal data under certain conditions.
  • Right to data portability: You can request the transfer of your personal data to another data controller.
  • Right to object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to withdraw consent: You can withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at hello@elementalwallets.com. We will respond to your request within one month.

8. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your computer or mobile device when you visit a website. For more information about the cookies we use and your choices regarding cookies, please refer to our Cookie Policy.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and secure storage.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the effective date. Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@elementalwallets.com.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

Elemental Wallets
www.elementalwallets.com
hello@elementalwallets.com

Effective Date: 25th May 2024